How to check your PC specifications
Quick overview: Settings → System → About shows your processor, installed RAM, system type (32-bit or 64-bit) and your Windows […]
Tips & Guides
Refunds & Support
How can I contact Keymsnio Support?
Email: support@keymsnio.com Contact form: on our Contact page Hours: Monday to Friday, 9:00 to 18:00 Including your order number and […]
Refunds & Support
How do I request a refund?
If your license key doesn’t activate, please contact Keymsnio Support first, with your order number, the product, the email address […]
Refunds & Support
When can a replacement key be provided?
If a key doesn’t work and troubleshooting shows the problem is with the key itself, for example it’s rejected as […]
Refunds & Support
What should I do if my key cannot be activated?
Work through What to do if activation fails and My product key does not work. If the key still won’t […]
Refunds & Support
How do I request help with my order?
Email us at support@keymsnio.com or use our contact form. Please include: your order number the product you bought your device […]
Orders, Payments & Delivery
Can I change or cancel an order?
Contact us as soon as possible with your order number. Orders are delivered quickly by email, so the sooner you […]
Orders, Payments & Delivery
Can I receive an invoice or receipt?
After you place an order, you receive an order confirmation email, which serves as your receipt. PayPal also sends its […]
Orders, Payments & Delivery
What should I do if I do not receive my order?
Check your spam, junk and promotions folders. Make sure you’re looking in the inbox you used at checkout. Your order […]
Orders, Payments & Delivery
What payment methods are accepted?
Checkout is handled by PayPal. You can pay with your PayPal account and, where PayPal offers it in your country, […]