Where can I find my license key?
Your key is in the delivery email we send after your purchase. To find it: Search your inbox for “Keymsnio”. […]
Orders, Payments & Delivery
Orders, Payments & Delivery
How quickly will I receive my product?
Most orders are delivered within minutes of payment being confirmed, and all orders within one business day. Payment confirmation is […]
Orders, Payments & Delivery
How is my order delivered?
Everything we sell is digital, so nothing is shipped. After your payment is confirmed, we send an email to the […]
Product FAQ
How do I check compatibility before purchasing?
Windows or Mac? Choose an edition made for your device. Operating system version: on Windows, go to Settings → System […]
Product FAQ
Is Office compatible with Mac?
Yes, but only the Mac and PC & Mac editions: Works on Mac: Office 2024 Standard (Mac), Office 2021 Home […]
Product FAQ
Which Office versions are available?
Office 2024 Standard (PC): Word, Excel, PowerPoint and Outlook Office 2024 Professional Plus (PC): adds OneNote and Access Office 2021 […]
Product FAQ
Which Windows versions are supported?
We currently sell: Windows 11 Pro and Windows 11 Home (Retail and OEM) Windows 10 Pro and Windows 10 Home […]
Product FAQ
What is the difference between Windows Home and Pro?
Both editions include the full Windows experience. Pro adds tools aimed at professionals and small businesses. Feature Home Pro Everyday […]
Product FAQ
What is a software license key?
A software license key (also called a product key) is a code that proves you have a license to use […]
Troubleshooting
What to do if I cannot download or install the software
Check your internet connection, and try a different network if possible. Try another browser, or clear your browser’s cache. Make […]