- Note the exact message and any error code (codes often start with 0x).
- Take a screenshot. See How to take screenshots.
- Search this Help Center for the code or a few words from the message.
- Restart your computer and try again. It solves more problems than you might expect.
- Contact us with your order number, the product, your device (Windows or Mac) and the screenshot. The more detail you share, the faster we can help.
Still need help? Contact Keymsnio Support or email support@keymsnio.com.
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